Terms ofService

By accessing or using Rately.ai's services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

These Terms apply to all users of our services, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Rately.ai provides an AI-powered platform that matches individuals with mortgage professionals, including:

• Mortgage rate comparison and matching
• Connection with qualified mortgage professionals
• Educational resources and mortgage calculators
• Customer support and guidance

We act as an intermediary platform and do not directly provide mortgage loans or financial services.

As a user of our services, you agree to:

• Provide Accurate Information: Submit truthful and accurate information when using our services
• Comply with Laws: Use our services in compliance with all applicable laws and regulations
• Respect Privacy: Respect the privacy and rights of other users
• No Misuse: Not attempt to gain unauthorized access to our systems or interfere with service operation
• Maintain Security: Keep your account credentials secure and notify us of any unauthorized use

You agree not to engage in any of the following activities:

• Using our services for any illegal or unauthorized purpose
• Attempting to gain unauthorized access to our systems or data
• Interfering with or disrupting our services or servers
• Submitting false or misleading information
• Attempting to reverse engineer or copy our technology
• Using automated systems to access our services without permission

All content, features, and functionality on our platform are owned by Rately.ai and are protected by copyright, trademark, and other intellectual property laws.

• You may not copy, reproduce, distribute, or create derivative works without permission
• Our trademarks and service marks may not be used without written consent
• You retain ownership of content you submit, but grant us license to use it

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy.

• We collect and process personal data in accordance with applicable privacy laws
• You have rights regarding your personal information as outlined in our Privacy Policy
• We implement appropriate security measures to protect your data

Our services are provided "as is" and "as available" without warranties of any kind:

• We do not guarantee the accuracy of mortgage rates or information provided by third parties
• We are not responsible for the quality of services provided by mortgage professionals
• We do not guarantee that our services will be uninterrupted or error-free
• We are not liable for any decisions made based on information provided through our platform

To the maximum extent permitted by law, Rately.ai shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Damages resulting from use of third-party services or products
• Any damages exceeding the amount paid for our services in the past 12 months

Either party may terminate these Terms at any time:

• You may stop using our services at any time
• We may terminate or suspend access for violations of these Terms
• Upon termination, your right to use our services ceases immediately
• Certain provisions survive termination, including intellectual property and liability limitations

These Terms are governed by the laws of the State of California, United States:

• Any disputes shall be resolved in the courts of Irvine, CA
• We encourage resolution of disputes through good faith negotiation
• Class action waivers and arbitration provisions may apply

If you have questions about these Terms of Service, please contact us:

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.